Privacy Policy
Effective Date: 01-Feb-2025
[The Learning Globe] (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.thelearningglobe.com (the “Site”) and our services, including any courses, content, and related resources (collectively, the “Services”).
By using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site and Services.
1. Information We Collect
We collect personal and non-personal information to provide and improve our Services. The types of information we collect include:
a. Personal Information
We collect personal information that you voluntarily provide when you:
- Create an account
- Enroll in a course
- Complete a payment
- Contact customer support
- Subscribe to a newsletter or other communications
This may include:
- Full name
- Email address
- Billing address
- Payment information (processed securely by third-party payment processors)
- Phone number
b. Non-Personal Information
We automatically collect certain information when you use our Site, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited and time spent on the Site
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process payments and course enrollments
- Communicate with you regarding your account or course progress
- Send promotional materials and updates (you may opt out anytime)
- Monitor and analyze usage patterns to improve user experience
- Protect against fraud, unauthorized access, and other illegal activities
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We work with third-party service providers (e.g., payment processors, hosting services, customer support platforms) to deliver and improve our Services.
- Legal Requirements: We may disclose information if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.
4. Data Retention
We retain your personal information as long as necessary to provide our Services and fulfill legal obligations. If you close your account, we may retain limited data for legal or operational purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Personalize your experience
- Analyze website traffic
- Improve site functionality
You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to your personal data.
- Correction: You can update or correct inaccurate information.
- Deletion: You can request that we delete your personal information, subject to legal requirements.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
7. Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
8. International Data Transfers
If you are accessing our Site from outside India, please note that your information may be transferred to, processed, and stored in India or other countries where our service providers are located.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through our Site. The “Effective Date” at the top will indicate when the latest version was published.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
The Learning Globe
Email: support@thelearningglobe.com
Phone: +91-9949482319
By using our Site and Services, you confirm that you have read and agreed to this Privacy Policy.